SITE TERMS AND CONDITIONS OF USE
1. User's Acknowledgment and Acceptance of Terms
2. Description of Services
We make various services available on this site including, but not limited to, the organization and booking of travel arrangements to Cuba. Fees for the various services are determined after your travel needs are assessed.
You understand and agree that temporary interruptions of the services available through this site may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this site, and therefore, delays and disruption of other network transmissions are completely beyond our control.
You understand and agree that the services available on this site are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalized data.
3. Conditions in Cuba
Please be aware that Cuba has many unique aspects and characteristics which may not appeal to you, including the living standards, practices and conditions of food preparation, utilities, services and accommodations. These aspects or characteristics may vary greatly from established practices in the United States.
4. Missed Flights
We are not responsible for missed flights, flight delays, or airline schedule changes of any kind. If you miss your flight to Cuba, notify us immediately. We will do our best to accommodate you, but make no guarantees.
5. Traveler Conduct
We reserve the right to cancel services for any tour participant before or during the program if such participant’s conduct has endangered, damaged or otherwise disrupted the safe and comfortable progress of the tour or the people of Cuba. In the case of such poor behavior, the offending tour participant forfeits any remaining pre-paid services as well as any and all claims against us. All tour participants are expected to obey the laws and regulations of Cuba, and travelers hereby agree to pay any costs or damages that they may incur due to their behavior.
6. Deposit & Final Balance:
A deposit is due at the time of booking to reserve your tour package, the amount of which will vary depending on your tour package. The final balance payment is due 30 days prior to departure. All payments are non-refundable. Deposits are subject to forfeiture if the final balance is not paid on time.
7. Promotional Photography
We reserve the right to take photographs of your tour in Cuba for promotional purposes. Tour participants agree to allow their images to be used in such photographs for such purposes, unless and until they notify us otherwise in writing.
8. Supplemental Travel Insurance
We accept no responsibility for traveler illness, disruption or forced cancellation due to inclement weather including hurricanes, political disruption, injury, accidents or delays of any kind prior to or during travel. We strongly recommend that you purchase Supplemental Travel Insurance. Travel cancellation and trip interruption insurance policies may refund costs.
9. Health Insurance
The Cuban government requires all travelers to have valid health insurance while in Cuba. Check with your current health insurance provider and airline to see if you'll be covered during your trip.
10. Registration Data and Privacy
In order to access some of the services on this site or speak with us about making your travel arrangements, you will be required to fill out our online registration form, which requests certain information and data ("Registration Data") and maintaining and updating your Registration Data as required. By registering, you agree that all information provided in the Registration Data is true and accurate and that upon purchasing our services you will maintain and update this information as required in order to keep it current, complete and accurate.
11. Payment of Fees
If you purchase a service on this site that requires payment of a fee, you agree to pay all fees associated with such service. For all charges for services on this site, we will bill your credit card. You agree to provide us with accurate and complete billing information, including valid credit card information, your name, address and telephone number, and to provide us with any changes in such information within five (5) days of the change.
If, for any reason, your credit card company refuses to pay the amount billed for the service, you agree that we may, at our option, suspend or terminate the service and require you to pay the overdue amount by other means acceptable to us. We may charge a fee for any fees we incur for any refused payment.
In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.
12. Conduct on Site
Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the contents of your communications through the site. By posting information in or otherwise using any communications service, message board, newsgroup, or other interactive service that may be available to you on or through this site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content -- including text, communications, software, images, sounds, data, or other information -- that:
(a) Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
(b) Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
(c) Infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
(d) Constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
(e) Contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
(f) Impersonates any person or entity, including any of our employees or representatives.
In addition, you may not use the site to attempt to gain unauthorized access to ours or another network or server. Not all areas of the site may be available to you or other authorized users of the site. You shall not interfere with anyone else's use and enjoyment of the site or other similar services. Users who violate systems or network security may incur criminal or civil liability.
You agree that we may at any time, and at our sole discretion, terminate your service without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.
13. Third Party Sites and Information
This site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the site or party by us, or any warranty of any kind, either express or implied.
14. Intellectual Property Information
Copyright (c) 2015 Authennial, LLC All Rights Reserved.
Neither we nor our Affiliates warrant or represent that your use of materials displayed on, or obtained through, this site will not infringe the rights of third parties. See "Use of Your Materials" below for a description of the procedures to be followed in the event that any party believes that content posted on this site infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.
15. User's Materials
Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.
We respect the intellectual property of others, and we ask you to do the same. If you or any user of this site believes its copyright, trademark or other property rights have been infringed by a posting on this site, you or the user should send notification to our Designated Agent (as identified below) immediately. To be effective, the notification must include:
(a) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed'
(b) Identification of the copyrighted work claimed to have been infringed;
(c) Information reasonably sufficient to permit us to contact the complaining party, such as address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
(d) Identification of the material that is claimed to be infringing or to be subject to infringing activity and that is to be removed and information reasonably sufficient to permit us to locate the materials;
(e) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, agent, or the law; and
(f) A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringing.
Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. Sec. 512(c), our Designated Agent for Notice of claims of copyright infringement can be reached as indicated below. Service of repeat infringers of copyright or of users about whom repeat claims of copyright infringement are received will be terminated.
Designated Agent for Claimed Infringement:
Claims Agent for Authennial, LLC d/b/a Cuba Candela
66 W Flagler Street, Suite 917
Miami, FL 33130
You acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our site without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials will be referred to the United States Copyright Office for adjudication as provided in the Digital Millennium Copyright Act.
16. Disclaimer of Warranties
ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (a) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (b) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (d) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.
THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.
THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.
Authennial, LLC d/b/a Cuba Candela acts solely as the arranger of travel plans and utilizes a number of independent third party companies or individuals for your travel needs, including, but not limited to, commercial carriers, tour guides, Cuban independent contractors, hoteliers and transportation companies in Cuba. We exercise no control over those parties. WE SHALL NOT BE LIABLE FOR ANY CLAIMS, LOSSES, DAMAGES, COSTS, EXPENSES, DELAYS, INJURIES, DEATH OR LOSS OF ENJOYMENT OF ANY NATURE OR KIND WHATSOEVER, TO YOU OR YOUR TRAVELING COMPANIONS, OR GROUP MEMBERS, HOWEVER OCCURRING DURING ANY PORTION OF THE PROGRAM.
Through your use of the site, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandise and services and you. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS SITE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE ON OR THROUGH THIS SITE FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
17. Limitation of Liability
IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THIS SITE. BY USING ANY OF OUR SERVICES, YOU ASSUME ALL RISKS ASSOCIATED WITH SUCH SERVICES, INCLUDING BUT NOT LIMITED TO ANY AND ALL LOSS THAT YOU MAY INCUR FROM TRIP CANCELLATIONS, WEATHER, STRIKES, WAR, NATURAL DISASTERS, AIRLINE CANCELLATIONS, BODILY INJURY, ILLNESS, DEATH, MECHANICAL BREAKDOWNS, ROUTE CHANGES, SCHEDULE CHANGES OR ANY OTHER LOSS, INCONVENIENCE OR CHANGE.
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS SITE OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
18. ACKNOWLEDGEMENT AND ASSUMPTION OF RISKS
If you use our services, you may have the opportunity to voluntarily participate in a variety of activities, which may involve one or more of the following activities depending on the itinerary and the activities in which you elect to participate: Walking, Trekking, Swimming In Various Bodies of Water such as Rivers, Lakes and the Ocean, Sailing, Cruising, Parasailing, Snorkeling, Rope Swings, Rappelling, Wet and Dry Landings from a Dinghy, Nature and Rainforest Walks, Encounters with Wild Fauna and Flora, Kayaking, Rafting, Horseback Riding, Photography Tours, Hot Air Balloon Riding, Safari, and/or other Outdoor Activities or Sports (Collectively, “Adventure Activities”). BY PARTICIPATING IN ANY ADVENTURE ACTIVITIES YOU UNDERSTAND THAT THIS LIST IS NOT EXHAUSTIVE OF ALL ADVENTURE ACTIVITIES THAT MAY BE MADE AVAILABLE TO YOU OR THAT YOU MAY DECIDE TO PARTICIPATE IN. YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY PARTICIPATING IN ONE OF OUR SERVICES OR AN ADVENTURE ACTIVITY WITH KNOWLEDGE THAT TRAVEL INVOLVES NUMEROUS RISKS AND DANGERS INCLUDING, BUT NOT LIMITED, TO THE FOLLOWING: DANGERS AND RISKS INHERENT IN ADVENTURE ACTIVITIES; NEGLIGENCE IN ANY MATTER; EMOTIONAL TRAUMA; DISFIGUREMENT, TEMPORARY OR PERMANENT DISABILITY, INCLUDING PARALYSIS; DEATH; ACTS OF GOD; FORCES OF NATURE; CIVIL UNREST AND WAR; TERRORISM; ROADS, TRAILS, HOTELS, VEHICLES, BOATS OR OTHER MEANS OF CONVEYANCE WHICH ARE NOT OPERATED OR MAINTAINED AT STANDARDS COMMON IN THE UNITED STATES OR OTHER MORE DEVELOPED COUNTRIES; CROSSING ROADWAYS AND ENTERING/EXITING VEHICLES; THE HAZARDS OF TRAVELING IN REMOTE, UNSAFE OR POLITICALLY UNSTABLE AREAS OR UNDER UNSAFE CONDITIONS; HIGH ALTITUDE; ACCIDENT OR ILLNESS WITHOUT ACCESS TO MEANS OF RAPID EVACUATION OR AVAILABILITY OF MEDICAL SUPPLIES; THE ADEQUACY OF MEDICAL ATTENTION ONCE PROVIDED; PHYSICAL EXERTION FOR WHICH YOU ARE NOT PREPARED; TRANSPORTATION FAILURES; EQUIPMENT FAILURES OR DEFICIENCIES; CONTACT WITH MARINE LIFE AND WILD ANIMALS; SOCIAL OR LABOR UNREST; CONSUMPTION OF ALCOHOLIC BEVERAGES; STOLEN, LOST OR MISPLACED LUGGAGE OR PROPERTY; THEFT OR BREAK-INS INTO VEHICLES, LODGING OR ELSEWHERE; MECHANICAL OR CONSTRUCTION FAILURES OR DIFFICULTIES; DISEASES; EPIDEMICS; BITES OR STINGS FROM INSECTS OR PESTS; LOCAL LAWS; CLIMATIC CONDITIONS; ABNORMAL CONDITIONS OR DEVELOPMENTS; NEGLIGENCE BY THIRD PARTY SERVICE PROVIDERS; OR ANY OTHER ACTIONS, OMISSIONS OR CONDITIONS OUTSIDE OF OUR CONTROL NOT MENTIONED HEREIN. YOU ACKNOWLEDGE THAT THE ENJOYMENT AND EXCITEMENT OF ADVENTURE TRAVEL IS DERIVED IN PART FROM THESE AND OTHER INHERENT RISKS OF TRAVEL.
YOU UNDERSTAND AND ACKNOWLEDGE THAT THE ABOVE LIST IS NOT COMPLETE OR EXHAUSTIVE AND THAT OTHER RISKS, KNOWN OR UNKNOWN, ANTICIPATED OR UNANTICIPATED MAY ALSO EXIST AND RESULT IN INJURY, ILLNESS, DISEASE, DEATH OR DAMAGE. YOU EXPRESSLY AGREE TO BE RESPONSIBLE FOR YOUR OWN WELFARE AND FULLY ASSUME ALL OF THE ABOVE RISKS, AS WELL AS ALL OTHER RISKS SET FORTH IN THIS AGREEMENT, BOTH KNOWN AND UNKNOWN, VOLUNTARILY AND KNOWINGLY, TO THE FULLEST EXTENT PERMITTED BY LAW.
IF YOU HAVE SIGNED ON BEHALF OF THE CHILD, YOU HAVE DISCUSSED THE TRAVEL RISKS WITH THE CHILD, AND HE OR SHE WISHES TO PARTICIPATE IN THE TOUR NEVERTHELESS. YOU FURTHER AGREE TO INDEMNIFY AND HOLD US HARMLESS CONSISTENT WITH THIS SECTION FOR ANY OF THE ABOVE OCCURRENCES OR DAMAGES THAT MAY HAPPEN TO THE CHILD.
YOU UNDERSTAND THAT THE ACTIVITIES PERFORMED DURING A TOUR MAY REQUIRE GOOD PHYSICAL CONDITIONING AND THE DEGREE OF SKILL AND KNOWLEDGE NECESSARY FOR YOU TO ENGAGE IN THESE ACTIVITIES SAFELY. YOU ACCEPT FULL RESPONSIBILITY FOR SELECTING AND PARTICIPATING IN THE STYLE OF TOUR THAT FITS YOUR DESIRED COMFORT LEVEL AND PARTICIPATING IN ACTIVITIES THAT ARE SUITABLE FOR YOUR FITNESS LEVEL AND CAPABILITIES. YOU CERTIFY THAT YOU ARE IN GOOD PHYSICAL HEALTH AND HAVE THE ABILITY TO SAFELY ENGAGE IN ADVENTURE TRAVEL ACTIVITIES AND ALL OTHER ACTIVITIES IN WHICH YOU MAY PARTAKE WHILE PARTICIPATING IN THE TOUR.
19. Passports and Visas
You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire trip. Valid passports are required for travel to Cuba. Please check with the appropriate consulate or embassy for the latest entry requirements. You assume complete and full responsibility for, and hereby release the Company from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations. While we may provide information on such matters as a courtesy to you, we are not responsible for any errors or omissions as to the information provided. The Company is not responsible for delays, changes, or cancellation costs due to incorrect, incomplete or expired traveler documents. In the event that you must cancel, delay or reschedule your trip due to expired or missing travel documentation, you are responsible for all associated costs to rectify the situation. If you are unable to join your trip, you will not be reimbursed or refunded any amounts.
20. Health and Medical Considerations
While we are sensitive to individual needs, there are limitations to what we can accommodate. If you have a physical condition, allergy, dietary restrictions, or other conditions (pre-existing medical) that will require special attention during the trip, you must inform us in writing when the booking is made. We may require a medical certificate if you have a special condition. Note that we are not a medical authority. We assume no responsibility for any medical care provided to you. You agree to assume all costs of medical care and related transportation that are provided to you during the trip. You also represent that neither you nor the Child (if applicable) have any condition, physical or mental, that would create a hazard for you or other travelers or affect other people’s enjoyment of the trip. You further represent that any Child for whom you are responsible is of suitable age and maturity so as not create a hazard for him or herself or any other participant in one of our services. You further represent that any Child for whom you are responsible will not in any way diminish the enjoyment of other people’s participation on the trip.
Upon a request by us, you agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of this site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
22. Security and Password
You may be required to create an account through the site. You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account, including any mail sent and any charges incurred. Therefore, you must take steps to ensure that others do not gain access to your password and account. Our personnel will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account in the event of any unauthorized transfer or sharing thereof.
23. International Use
Although this site may be accessible worldwide, we make no representation that materials on this site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this site is void where prohibited.
24. Termination of Use
25. Governing Law
This site (excluding any linked sites) is controlled by us from our offices within the State of Florida, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Florida, by accessing this site both of us agree that the statutes and laws of the State of Florida, without regard to the conflict or choice of laws principles, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the District Court of Miami-Dade County and the United States District Court for Southern District of Florida with respect to such matters.
26. Notices and Complaints
All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to the attention of Customer Service at firstname.lastname@example.org, if by email, or at Authennial, LLC, 66 W Flagler St., Suite 917, Miami, FL 33130 if by conventional mail. Notices to you may be sent either to the email address supplied for your account or to the address supplied by you as part of your Registration Data. In addition, we may broadcast notices or messages through the site to inform you of changes to the site or other matters of importance, and such broadcasts shall constitute notice to you.
If you desire to make a claim, submit a complaint, or request compensation for any reason, you agree to do so via email to email@example.com within thirty (30) days after the trip’s completion. Any and all supporting documentation to the claim or complaint must accompany the email. Any claim or complaint received by the Company after this deadline will not be accepted or reviewed.
27. Entire Agreement
You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this site, or use of or access to this site.
In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and services available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.
While traveling with us, you agree to abide by all local laws and obey reasonable instructions by local law enforcement.
29. Contact Information