The Cuba solution travel agents
have been waiting for…
Why CUBA CANDELA?
Our journeys are custom and private. We uniquely specialize in private travel for small groups of 2+ people, perfect for couples and families, with expertly curated itineraries to fulfill your clients' dreams.
We plan everything, show the amazing parts of Cuba that self-guided travelers cannot find on their own, and go far away from the big tour bus circuit. To read more about what we offer, visit our Journeys page!
Travel to Cuba is legal,
and we've got you covered.
We are a travel services provider authorized by US Treasury’s Office of Foreign Assets Control (OFAC) to conduct people-to-people and other licensed tours.
Our programs consist of a full-time schedule of authorized activities which promote meaningful interaction with the Cuban people.
We are experts at interpreting the U.S. regulations related to travel to Cuba. We ensure that your clients' travel complies with all relevant rules while maintaining a fantastic client experience. You do not need to sacrifice the client experience to comply with the travel rules.
Don’t worry about the legal headaches! Let us take care of everything.
We are your trusted partner
We are the only Cuba destination management company with public and transparent reviews, receiving all five (out of five) star reviews.
Our travelers have described their trips as:
Authentic: “If you’re looking for an authentic, meaningful, and ‘non-touristy’ experience in Cuba, you must schedule a call to discuss further with Cuba Candela. Thanks to the entire team who helped give us lasting memories of a remarkable trip.”
Luxury: "Our driver, tour guide, restaurant recommendations as well as sight seeing and nightlife were all five star experiences."
Exceptionally Executed: “Everything was flawless from the initial contact to the end of our trip.”
Impactful: “By far the best trip I’ve ever been on. No exaggeration.”
Transformational: "The people-to-people interactions we had in Cuba helped to change our perspective not just on Cuba, but on our own lives.”
We've been recognized in the press:
"Specializes in booking trips to Cuba" — NYTimes
"Travel outfitter that champions Cuban entrepreneurs" — Esquire
"Wanderlusting company changing the world through travel" — Huffington Post
"Specializes in getting travelers off the beaten-path" — ABC News
"Creates custom tours to the island nation [of Cuba]" — Travel Market Report
Frequently Asked Questions
How can our clients legally travel to Cuba?
They will travel under the people-to-people or other authorized license with CUBA CANDELA.
Are these group tours?
No, we only do private custom journeys. Your clients will not be on a tour bus or with a group of strangers. Our journeys are completely private and custom-tailored to suit clients' interests and needs.
What is included?
Accommodation, transportation, guide, activities, special experiences, restaurant reservations, local concierge and more. We take care of everything from the moment your clients land until the moment they leave Cuba.
Can your trips be customized?
Yes! That is what we do best. Our journeys are fully customized. No two trips look the same. We specialize in showing guests the real and authentic Cuban experience.
What about the Cuban tourist visa?
The Cuban tourist visa may be the easiest part of travel to Cuba. Clients buy the visa directly from their airline on the day of departure. We can also arrange for the visa to be mailed to the client prior to departure.
What does the booking process look like?
First, submit a client request to us. We then design a custom itinerary to suit the needs and interests of your clients. Once the itinerary is approved by the client, an initial payment is required to reserve accommodation and make all arrangements.
What is the Cuba travel advisory?
After reported "sonic attacks" impacting US and Canadian diplomats in Cuba, the US State Department reduced embassy staff and issued a Cuba travel warning. An FBI investigation later showed no evidence of any such attacks, and the travel warning was subsequently downgraded to a travel advisory. Cuba remains one of the safest countries in the world for tourists to visit, with millions visiting safely every year, including a record high of 620,000 U.S. citizens in 2017. Our travelers have repeatedly stated that they felt very safe in Cuba.